Governance
24/7 helpline for citizens of Bhubaneswar
Smart City Limited launched one designated 24/7 helpline no for citizens of Bhubaneswar to express their grievances on services rendered by BMC, BSCL, BDA and CRUT. Through toll free number 1800 345 0061 or Landline number 0674 2548295 citizens with complaint can now easily reach out to the authorities and get sms periodically on status of issues. The complain will be handled by Grievance Redressal Officers with certain time frame after which it will be forwarded to higher authorities for redressal. The whole process will be operated by Central Grievance Redressal Management Application.
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